A founder of the Johns Hopkins Civility Project presents dozens of real-world examples and strategic advice on how to conduct oneself when confronted with the rude behavior of others, in a guide that makes recommendations for breaking rude cycles by being both polite and assertive. 40,000 first printing.
RRP
$16.95
Availability
Available at our supplier, usually ships in 10 to 14 days.
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Binding
Paperback
ISBN13
9780312369644
Language
English
Pages
166
Dimensions
134 x 197
Released
01/09/2009
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