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    201 Ways to Turn Any Employee Into a Star Player

    By: Casey Hawley

    RRP: $25.99
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    The only resource a manager needs to turn a problem employee into a top performer

    201 Ways to Turn Any Employee into a Star Performer arms managers with the strategies they need to deal with the full range of employee problems--including tardiness, low-quality work, constant complaining, and much more. Consultant Casey Hawley's unique approach to personnel problems replaces harsh discipline with positive, goal-oriented tactics that turn failing employees into team players. This straightforward guide gives managers the tools and training to:

    Identify problems before they become serious

    Develop the art of constructive feedback

    Deal with defensive reactions from employees

    Understand which problems need to be managed and which ones don't

    Uncover the cause of a problem and help an employee talk about it

    Foster discussion in group conflict situations • Create goals for employee improvement

    Follow up on employee progress

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