Advances in the Management of Organizational Quality

Advances in the Management of Organizational Quality by Unknown
Authors
Unknown
ISBN
9780762301522
Published
Binding
Hardcover
Pages
302
Dimensions
156 x 234 x 17mm

This volume is intended to foster new ways of thinking about quality in terms of how it is researched and practiced. With the high demands placed on organizations to provide high quality products and services to their customers, it is appropriate that research begins to address many of the questions that have arisen concerning quality in organizations. The chapters in this volume focus on two major themes: the role of suppliers in improving quality (supplier quality awards, integrating suppliers in new product development, and supplier management), and organizational aspects and how they relate to quality (culture, organizational citizenship, and agency theory).
172.99

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Description
Information
This volume is intended to foster new ways of thinking about quality in terms of how it is researched and practiced. With the high demands placed on organizations to provide high quality products and services to their customers, it is appropriate that research begins to address many of the questions that have arisen concerning quality in organizations. The chapters in this volume focus on two major themes: the role of suppliers in improving quality (supplier quality awards, integrating suppliers in new product development, and supplier management), and organizational aspects and how they relate to quality (culture, organizational citizenship, and agency theory).
ISBN:
9780762301522
Publication Date:
25 / 07 / 1997
Pages:
302
Dimensions:
156 x 234 x 17mm

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