Brilliant Customer Service

By: Debra Stevens

QTY
-+
$15.99
 
 
ISBN
9780273738084
Date Released
Binding
eBook
 
 

Instant Download

Description
Information
Keep them coming back for more Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. Its for anyone involved in any organisation whether you run your own business, manage people or you are a customer facing employee. It doesnt matter what your budget is, youll find lots of simple changes you can implement right now to build a highly successful customer service strategy.BRILLIANT OUTCOMES Identify your customers real needs and how best to meet them Build trust and long term loyalty with your customers to stay ahead of the competition Make sure you are remembered and recommended
ISBN:
9780273738084
Publication Date:
24 / 01 / 2011

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