Collins: Negotiating Skills in 7 Simple Steps

Collins: Negotiating Skills in 7 Simple Steps by Clare Dignall
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ISBN
9780007507214
Date Released
Binding
Paperback
Pages
144
Dimensions
130 x 197mm

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A successful negotiation results in a win-win agreement for both parties. But where do you start if you’re up against people or organisations with conflicting objectives? Or people who are just downright difficult?

Getting what you want requires determination and tact. You need to be assertive but know when to compromise. We’ll help you refine your persuasive skills through verbal and non-verbal communication. We’ll show you how to identify and understand the key issues, distinguish between needs and interests and come to an agreement that benefits everyone.

With our 7 simple steps you’ll be a pro in no time.
ISBN:
9780007507214
Publication Date:
03 / 06 / 2014
Pages:
144
Dimensions:
130 x 197mm

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