Complete Idiot's Guide To Great Customer Service

By: Albright

$24.95
 
 
ISBN
9780028619538
Date Released
Binding
Paperback
Pages
352
 

Out of Print

Description
Information
Great customer service can be a powerful competitive weapon for any business. And this Idiots Guide shows any business person how to develop dynamite customer service programs that really work. Chapters include how to train service personnel, handle complaints, create a service culture in any sized company, and develop service strategies that bring out the best in the business.
ISBN:
9780028619538
Publication Date:
30 / 09 / 1997
Pages:
352

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