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    Complete Idiot's Guide To Great Customer Service

    By: Albright

    $24.95
     
     
    ISBN
    9780028619538
    Date Released
    Binding
    Paperback
    Pages
    352
     

    Out of Print

    Description
    Great customer service can be a powerful competitive weapon for any business. And this Idiots Guide shows any business person how to develop dynamite customer service programs that really work. Chapters include how to train service personnel, handle complaints, create a service culture in any sized company, and develop service strategies that bring out the best in the business.

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