Conciliation and Mediation in the NHS by Robert Debell


ISBN
9781857752311
Published
Released
24 / 03 / 2014
Binding
Paperback
Pages
104
Dimensions
305 x 229mm

Techniques, skills and knowledge required to resolve complaints, or mediation to resolve disagreements regarding the treatment of a patient, are described in detail in this text. Short cases show how the techniques should be applied in the NHS.
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