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    Continual Service Improvement Itil, Version 3

    By: Gary Case

    QTY
    -+
    $438.95
     
     
    ISBN
    9780113310494
    Date Released
    Binding
    Paperback
    Pages
    221
     

    Only available to order
    Estimated 10 - 14 business days until dispatch

    If ordered before the 14th of December, this product should arrive by Christmas unless it is going to regional Australia
    Description
    Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this title also deals with issues surrounding service retirement.

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