Continual Service Improvement Itil, Version 3

Continual Service Improvement Itil, Version 3 by Gary Case

By: Gary Case

QTY
-+
$438.95
 
 


ISBN
9780113310494
Date Released
Binding
Paperback
Pages
221
Dimensions
223 x 280 x 20mm

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Description
Information
Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this title also deals with issues surrounding service retirement.
ISBN:
9780113310494
Publication Date:
30 / 07 / 2007
Pages:
221
Dimensions:
223 x 280 x 20mm

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