Conversation Transformation

By: Ben E. Benjamin & Amy Yeager & Anita Simon

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$30.99
 
 
ISBN
9780071769969
Date Released
Binding
Paperback
Pages
246
Dimensions
147 x 223 x 13mm

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Description
Information
Provides practical guidelines for dealing with the six most common conversation enders: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks.
ISBN:
9780071769969
Publication Date:
07 / 02 / 2012
Pages:
246
Dimensions:
147 x 223 x 13mm

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