Crucial Confrontations

By: Ron McMillan, Kerry Patterson

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$21.99
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ISBN
9780071457231
Date Released
Binding
eBook
 
 

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Description
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The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behaviour Discover skills to resolve touchy, controversial, and complex issues at work and at home now available in this follow-up to the internationally popular Crucial Conversations. Includes scripts modelling the best way to deal with confrontations.
ISBN:
9780071457231
Publication Date:
26 / 08 / 2004

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