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    Crucial Confrontations

    By: Kerry Patterson & Joseph Grenny & Ron McMillan & Al Switzler & Tom Peters

    $27.99
     
     
    ISBN
    9780071446525
    Date Released
    Binding
    Paperback
    Pages
    284
     

    Out of Print

    Description
    The authors of Crucial Conversations furnish a selection of tools to help resolve touchy, controversial issues in the office and at home, including how to determine whether an issue is worth confronting, how to avoid jumping to nasty conclusions, how to decide which problems to handle and in what order, and how to motivate people without threats. Original. 100,000 first printing.

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