Dealing With Difficult People

Dealing With Difficult People by Dr. Rick Brinkman, Dr. Rick Kirschner

By: Dr. Rick Brinkman, Dr. Rick Kirschner

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ISBN
9780071487153
Date Released
Binding
eBook
 
 

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Description
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Explains how to:

Identify 10 bothersome behaviors and deal successfully with each of them

Understand why people become difficult

Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more

Cultivate the nine "take-charge" skills that prevent people from becoming difficult
ISBN:
9780071487153
Publication Date:
07 / 04 / 2006

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