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    Dealing With Difficult People

    By: Dr. Rick Brinkman, Dr. Rick Kirschner

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    -+
    $16.99
    RRP: $18.99
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    ISBN
    9780071487153
    Date Released
    Binding
    eBook
     
     

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    Description
    Explains how to:

    Identify 10 bothersome behaviors and deal successfully with each of them

    Understand why people become difficult

    Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more

    Cultivate the nine "take-charge" skills that prevent people from becoming difficult

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