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    Designing the Best Call Center for Your Business, 2nd Edition

    By: Brendan B. Read

    $0.00
     
     
    ISBN
    9780080494418
    Date Released
    Binding
    eBook
     
     

    Out of Print

    Description
    Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f

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