Designing the Best Call Center for Your Business, 2nd Edition

Designing the Best Call Center for Your Business, 2nd Edition by Brendan B. Read

By: Brendan B. Read

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ISBN
9780080494418
Date Released
Binding
eBook
 
 

Out of Print

Description
Information
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f
ISBN:
9780080494418
Publication Date:
02 / 01 / 2005

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