Designing the Best Call Center for Your Business, 2nd Edition

Designing the Best Call Center for Your Business, 2nd Edition by Brendan B. Read
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ISBN
9780080494418
Date Released
Binding
eBook
 
 

Out Of Print

Other Titles by Brendan B. Read

Description
Information
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f
ISBN:
9780080494418
Publication Date:
02 / 01 / 2005

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