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    Difficult Personalities

    By: Helen McGrath &

    QTY
    -+
    $26.99
     
     
    ISBN
    9780143011989
    Date Released
    Binding
    Paperback
    Pages
    252
     

    Available at our stores
    Estimated 4 - 6 business days until dispatch

    If ordered before the 14th of December, this product should arrive by Christmas unless it is going to regional Australia
    Description
    We all have people in our lives who frustrate, annoy or hurt us. Consider those who claim 'I'm always right!', workplace bullies, or obsessive personality types. And most of us hurt others occasionally, too.

    In Difficult Personalities Dr Helen McGrath and Hazel Edwards take common situations and offer strategies to help, including:

    - anger and conflict management
    - achieving empathy
    - optimism and assertion
    - making decisions about difficult relationships

    This is a reassuring guide to dealing with the challenging behaviour we encounter daily, as well as with our own. It's an essential resource for understanding, living with or working with people whose behaviour is frustrating, confusing or damaging.

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