Help / FAQ / When will my order be shipped?

Due to delays with some suppliers, some online deliveries are taking a little longer than usual. Please continue to track your delivery via the link provided.

We have a wide range of titles that we currently have in stock, however most customer orders placed online are ordered in on demand from our suppliers!

Once we receive your order, we verify the details and prepare your item(s) before we dispatch them from our Brisbane warehouse.

You will notice that each product page on the Web site includes an estimated delivery date range for Standard Delivery. You can find this to the right of the screen just under the add to cart button.

This Estimated Delivery date range is a combination of:
  • the time to ship your order from our warehouse, and
  • the time taken to deliver your order to you.
In addition to the estimated delivery date range, on the product page you will find how long an item will take to be Shipped.
  • In stock - Ships in 1-3 days- In stock at our warehouse.
  • Ships in 4-6 days- sourced directly from our suppliers
  • Ships in 10-14 days – sourced directly from our suppliers
  • Pre-Order – Available on date listed
+ All our estimates are based on business days and assume that shipping and delivery don't occur on holidays and weekends.

RRP refers to the Recommended Retail Price as set out by the original publisher at time of release.
The RRP set by overseas publishers may vary to those set by local publishers due to exchange rates and shipping costs.
Due to our competitive pricing, we may have not sold all products at their original RRP.