Help / FAQ / Create An Account

If you are not a member of our website, you can join by clicking on the Sign Up icon
Creating an account lets you see your order history, add items to your wishlist and follow your favourite authors.

To join, simply click on the 'New Member' icon and fill out the below details.

1. Fill out name, surname and email fields
2. Fill in the password field. This password must be 6 characters or more.
3. Acknowledge you have read our terms and conditions and/ or sign up for our weekly newsletter
4. Click create new member button
And you're done! The top left hand corner of the screen should now say 'Welcome back (your name)'.

If you currently shop in store with us and hold a QBD Members Card, you can sign up to make online purchases using these details.
To do this simply click on the Club QBD Member' icon and fill out the below details.

1. Enter your card number, beginning with Q in the top box.
2. Enter either your name, phone number or email address (you would have given this information to the store when you signed up for your card)
3. Click the button 'retrieve via QBD member card'. Our system will then be checked for your customer record. This may take a few minutes.
4. If the information you have provided is an identical match to what we have on our system, you will be taken to the next step.
If the information is not identical to what we currently have listed for your club card, a message will ask you to contact us.
5. You will then be directed to enter your name and email address (if not already provided), and select your password.

If you have problems joining the website, or would like our team to walk you through the process, please do not hesitate to contact us.

If you require further assistance, please feel free to contact us via the following methods: