Hot Buttons: How to Resolve Conflict and Cool Everyone Down

Hot Buttons: How to Resolve Conflict and Cool Everyone Down by Sybil Evans & Sherry Suib Cohen
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ISBN
9780749921842
Date Released
Binding
Paperback
Pages
240
Dimensions
135 x 215mm
Out Of Print

Other Titles by Sybil Evans & Sherry Suib Cohen

Description
Information
Your spouse tells you that you don't know what you're talking about - and you explode. Your best friend keeps you waiting half an hour - and you fume. Your hot button has been pushed, and before you know it you have lashed out in rage and anger. A difficult situation is now much worse.

From road rage to marital breakdown, uncontrolled anger seems on the increase. In 'Hot Buttons' Sybil Evans, a leading conflict resolution counsellor, explains that your anger needn't be destructive. She outlines a straightforward 5-step process to help you manage conflict better and bring about an effective solution for everyone involved - yourself included!

You will discover:
- Why anger, both expressed and unexpressed, can lead to serious health problems
- How to determine your conflict style - are you a "peace at all costs" type, or are you an "exploder"?
- How to resolve conflict within a relationship
- How to handle anger within your family and among friends
- How to deal with conflict in the workplace

'Hot Buttons' is an essential handbook for everyone who wants a healthier, more constructive approach to resolving differences in the 21st century.
ISBN:
9780749921842
Publication Date:
12 / 04 / 2001
Pages:
240
Dimensions:
135 x 215mm

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