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    How You Do... What You Do: Create Service Excellence That Wins Clients For Life

    By: Bob Livingston, David (foreword by) Calhoun

    Date Released

    Out of Print

    In three years Livingston helped the 17,000- employee strong Crossmark increase its sales revenues by 30 percent and add an additional 2,400 workers

    Livingston will promote the book on his busy speaking tour, which includes keynote addresses at several large consumer products information conferences

    Includes numerous on-the-street examples and case studies throughout the book

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