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    By: Alex Hill & Terry Hill

    Date Released

    Only available to order
    Estimated 10 - 14 business days until dispatch

    If ordered before the 14th of December, this product should arrive by Christmas unless it is going to regional Australia
    "Operations Management is an ideal text for courses requiring an in-depth yet accessible guide to operations management. This edition has been fully updated to provide coverage of service and manufacturing industries that reflects the modern business environment. Cases cover a range of global brands, ensuring students can apply theory to the real world. New to this edition: - New chapters on CSR, Ethics and "Analyzing the Business" - Increased coverage of performance measurement - New coverage of sixsigma and Taguchi - New section on lean management and improving operations - Increased coverage of MRP - Chapters on time and productivity, maintenance and new technology removed - The preface has been overhauled with a section dedicated to the differences between Operations Management and Essentials of Operations Management - All the chapters have been re-worked to make the content broader and the coverage deeper"--

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