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    Perfect Phrases for Dealing with Difficult Situations at Work: Hundreds of Ready-to-Use Phrases for Coming Out on Top Even in the Toughest Office Conditions

    By: Susan Benjamin

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    -+
    $18.99
    RRP: $21.99
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    ISBN
    9780071606202
    Date Released
    Binding
    eBook
     
     

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    Description
    The Right Phrase for Every Situation . . . Every Time

    WNo matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author of Perfect Phrases for Dealing with Difficult People, this handy reference of ready-to-use phrases will help you avoid disasters, steer clear of sticky circumstances with coworkers, and leave you in control. If you’re asked to give an impromptu presentation or you accidentally send a personal e-mail to your boss, you’ll have the best words for every situation, including:

    Handling criticism and being heard criticizing

    Picking up the ball when someone else has dropped it

    Getting credit for your project when an associate takes the praise

    Deflecting a flirtatious client or coworker

    Filled with phrases for every mistake, mix-up, and mishap, this guide will be become your best friend in the workplace. There are no difficult situations . . . when you have “Perfect Phrases.”

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