Problem Driven Management

By: J. Riverola

QTY
-+
$93.99
 
 
ISBN
9780230504509
Date Released
Binding
eBook
 
 

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Description
Information
Improving service and profits should be the constant aim of the operation side of any company. Beatriz Munoz-Seca and Josep Riverola uncover the role of knowledge and problem solving as the cornerstones of the improvement process. They present the logic of the situation and show practical ways to implement the approach. Managing the knowledge process and involving the whole company in problem solving are the keys to success. Also the book presents and develops the concept of Problem Driven Management (PDM) as a new approach to Operations.
ISBN:
9780230504509
Publication Date:
07 / 10 / 2004

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