Service is Front Stage

Service is Front Stage by J. Teboul
QTY
-+
$60.99
 
 


ISBN
9780230579477
Date Released
Binding
eBook
 
 

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Description
Information
This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. Teboul uses this distinction to systematically explore the important issues of the field.
ISBN:
9780230579477
Publication Date:
29 / 09 / 2006

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