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    Service is Front Stage

    By: J. Teboul

    QTY
    -+
    $61.99
     
     
    ISBN
    9780230579477
    Date Released
    Binding
    eBook
     
     

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    Description
    This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. Teboul uses this distinction to systematically explore the important issues of the field.

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