Service Management, Student Workbook

By: Barry Render, Cengiz Haksever

QTY
-+
$54.99
 
 
ISBN
9780133088861
Date Released
Binding
eBook
 
 

Instant Download

Paperback
$83.99 Save $21.00
Only available to order.
Description
Information
With this hands-on study guide to accompany the reference on integrating the many disciplines that comprise service operations management, authors Haksever and Render help students master all aspects of the field. Fully aligned with Service Management, this workbook-style book includes chapter learning objectives, chapter summaries, chapter questions, reviews of key terms and concepts, additional cases and examples, discussion questions, and more.
ISBN:
9780133088861
Publication Date:
11 / 06 / 2013

You might also like