Service Management, Student Workbook

Service Management, Student Workbook by Barry Render, Cengiz Haksever
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$52.99
 
 


ISBN
9780133088861
Date Released
Binding
eBook
 
 

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Description
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With this hands-on study guide to accompany the reference on integrating the many disciplines that comprise service operations management, authors Haksever and Render help students master all aspects of the field. Fully aligned with Service Management, this workbook-style book includes chapter learning objectives, chapter summaries, chapter questions, reviews of key terms and concepts, additional cases and examples, discussion questions, and more.
ISBN:
9780133088861
Publication Date:
11 / 06 / 2013

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