Service Operations Management

By: Michael Shulver

QTY
-+
$68.99
 
 
ISBN
9780273740490
Date Released
Binding
eBook
 
 

Instant Download

Paperback
$317.99
Only available to order.
Description
Information
This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.
ISBN:
9780273740490
Publication Date:
07 / 08 / 2012

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