Service Transition, Itil, Version 3

Service Transition, Itil, Version 3 by Ivor Macfarlane & Shirley Lacy

By: Ivor Macfarlane & Shirley Lacy

QTY
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$438.95
 
 
ISBN
9780113310487
Date Released
Binding
Paperback
Pages
261
Dimensions
216 x 280 x 20mm

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Description
Information
ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests best practice for ITSM. This title provides guidance and process activities for the transition of services in the operational business environment. It covers the long-term change management role, release and deployment practices.
ISBN:
9780113310487
Publication Date:
30 / 07 / 2007
Pages:
261
Dimensions:
216 x 280 x 20mm

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