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    Service Transition, Itil, Version 3

    By: Ivor Macfarlane & Shirley Lacy

    QTY
    -+
    $438.95
     
     
    ISBN
    9780113310487
    Date Released
    Binding
    Paperback
    Pages
    261
     

    Only available to order
    Estimated 10 - 14 business days until dispatch

    If ordered before the 14th of December, this product should arrive by Christmas unless it is going to regional Australia
    Description
    ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests best practice for ITSM. This title provides guidance and process activities for the transition of services in the operational business environment. It covers the long-term change management role, release and deployment practices.

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