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    The Civility Solution

    By: P. M. Forni

    QTY
    -+
    $24.99
     
     
    ISBN
    9780312369644
    Date Released
    01 / 09 / 2009
    Binding
    Paperback
    Pages
    166
     

    Only available to order
    Estimated 10 - 14 business days until dispatch

    Description
    A founder of the Johns Hopkins Civility Project presents dozens of real-world examples and strategic advice on how to conduct oneself when confronted with the rude behavior of others, in a guide that makes recommendations for breaking rude cycles by being both polite and assertive. 40,000 first printing.

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