By: Joseph Michelli & Rhodes

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$44.99
 
 
ISBN
9780071548335
Date Released
Binding
Hardcover
Pages
250
Dimensions
147 x 223 x 26mm

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Description
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Readers will discover the five key principles behind the Ritz-Carlton Hotel Company's unparalleled success and customer service innovations, in a definitive primer on leadership by the best-selling author of The Starbucks Experience. 50,000 first printing.
ISBN:
9780071548335
Publication Date:
29 / 06 / 2008
Pages:
250
Dimensions:
147 x 223 x 26mm

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