A Powerful Way to Make Things Better.
The latest addition to the phenomenally successful 'One Minute Manager' series of business classics by Ken Blanchard, this new parable teaches readers how to accept responsibility for their errors - a powerful action for improving company and employee morale.
The business classic 'The One Minute Manager' introduced three secrets of management: One Minute Goal-Setting, One Minute Praisings, and One Minute Reprimands.
Now, told in Ken Blanchard's signature breezy style, this enlightening business parable - the fourth secret of management - presents a concept that, implemented properly, is one of the most powerful actions for improving company and employee morale.
Step-by-step, Blanchard teaches readers how to accept responsibility for their errors and deal with the cause of damage, while maintaining their integrity.