The One Minute Apology by Ken Blanchard & Margret McBride

By: Ken Blanchard & Margret McBride

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ISBN
9780007159239
Date Released
Binding
Hardcover
Pages
128
Dimensions
135 x 216mm

Out of Print

Description
Information
A Powerful Way to Make Things Better.

The latest addition to the phenomenally successful 'One Minute Manager' series of business classics by Ken Blanchard, this new parable teaches readers how to accept responsibility for their errors - a powerful action for improving company and employee morale.

The business classic 'The One Minute Manager' introduced three secrets of management: One Minute Goal-Setting, One Minute Praisings, and One Minute Reprimands.

Now, told in Ken Blanchard's signature breezy style, this enlightening business parable - the fourth secret of management - presents a concept that, implemented properly, is one of the most powerful actions for improving company and employee morale.

Step-by-step, Blanchard teaches readers how to accept responsibility for their errors and deal with the cause of damage, while maintaining their integrity.
ISBN:
9780007159239
Publication Date:
01 / 06 / 2004
Pages:
128
Dimensions:
135 x 216mm

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