The Satisfied Customer

By: Claes Fornell

$27.99
 
 
ISBN
9780230604063
Date Released
Binding
Paperback
Pages
247
Dimensions
147 x 229 x 20mm

Out of Print

Description
Information
Arguing that a positive customer relationship is a business's most important asset, a modern blueprint for achieving and maintaining customer satisfaction draws on examples from top companies to address key areas of concern. 30,000 first printing.
ISBN:
9780230604063
Publication Date:
25 / 11 / 2008
Pages:
247
Dimensions:
147 x 229 x 20mm

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