Organisations are an integral part of all our lives; whether schools, hospitals, transport networks or commercial corporations. But do they really serve our interests in the twenty-first century?
A dazzling blend of business vision, social psychology, history and economics, 'The Support Economy' argues that individuals have outgrown the organisations upon which their well-being depends. Today's consumers and employees want to make informed decisions, get their views heard and control their own destinies - and find dealing with organisations frustrating, confusing and stressful.
'The Support Economy' is the first book to critically examine the cause of this crisis in confidence: the 'enterprise logic' known as managerial capitalism that has outlived its use.