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    Toyota Culture: The Heart and Soul of the Toyota Way

    By: Jeffrey Liker, Michael Hoseus

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    -+
    $40.99
    RRP: $46.99
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    ISBN
    9780071712576
    Date Released
    Binding
    eBook
     
     

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    Description
    Winner of the Shingo Prize for Research and Professional Publication, 2009

    The international bestseller The Toyota Way explained the company's success by introducing a revolutionary 4P model for organizational excellence-Philosophy, People, Process, and Problem Solving. Now, in Toyota Culture, preeminent Toyota authorities Jeffrey Liker and Michael Hoseus reveal how Toyota selects, develops, and motivates its people to become committed to building high-quality products-and how you can do the same for your company.

    Toyota Culture examines the “human systems” that Toyota has put in place to instill its founding principles of trust, mutual prosperity, and excellence in its plants, dealerships, and offices around the world. Beginning with a look at the evolution of the Toyota culture and why its people are the heart and soul of the Toyota Way, the authors explain the company's four-stage process for building and keeping quality people: Attract, Develop, Engage, and Inspire.

    Drawing upon numerous examples from Liker's decades of research as well as Hoseus' insider access as a Toyota manager, Toyota Culture gives you the tools you need to:

    Find competent, able, and willing employees

    Start training and socializing your people as you hire them

    Establish and communicate key business performance indicators at every level of your organization

    Train your people to solve problems and continuously improve processes in their daily work

    Develop leaders who live and teach your company's philosophy

    Reward top performance-and offer help to those who are struggling

    Fascinating vignettes of Toyota's innovative culture highlight the nuances of translating and recreating a people-centric culture in factories and offices across the globe. These exclusive, behind-the-scenes details are just what your company needs to successfully learn from The Toyota Culture.

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