A practical guide containing 50 different quality improvement and quality assurance approaches to help improve practice.
* Helps staff to improve the quality of the products and services offered
* Includes practical ideas for internal and external quality assurance activities (IQA/EQA)
* Helps staff to prepare for external inspections and EQA visits
* Readable, relevant and easy to understand
* Provides valuable ideas and tips for new and experienced quality staff
* Uses simple language to explain each approach
* Can help promote outstanding teaching and learning
