Evaluating Human Resources Programs: A 6-Phase Approach For Optimizing Performance

A groundbreaking, hands-on, practical guide that provides a common framework for evaluating any type of human resource program and co-published with the Society for Human Resource Management (SHRM), this book covers identifying the participants in the program evaluation, gaining buy-in to the process, and developing the evaluation questions that will guide the remainder of the evaluation. It outlines the process for planning the evaluation and provides guidelines for selecting optimum data collection methods and data sources. It also emphasise using research designs that address practical constraints and addresses how to create a database, detailing the critical activities around design, data coding, and dealing with missing data. In addition, it provides directions on conducting the analyses and addresses how to crystallise the results of the first four phases into a meaningful presentation.