Flex: The New Playbook for Managing Across Differences

Flex: The New Playbook for Managing Across Differences by Jane Hyun & Audrey S. Lee


ISBN
9780062248527
Published
Binding
Hardcover
Pages
336
Dimensions
152 x 229 x 28mm

The American workplace is growing increasingly multicultural, female and younger. By the year 2050, there will be no majority culture in the United States. The new company profile is more diverse than ever. More Asian Americans, Latinos, African-Americans and other workers from around the world, as well as more women and young people now comprise the workplace. The way managers handle the social distance - the "power gap" -between themselves and employees (or clients) of different cultures, ages and genders can be a deal-maker or deal-breaker. In some countries, for example, contradicting another senior executive in public can be enough to derail sensitive negotiations or dismantle an existing working relationship.

Diversity leads to a higher return on investment, better communication, as well as fewer terminations and lawsuits, and contributes substantially to creativity and teamwork. But this can only happen if the organization goes beyond "stick tactics" comprised of defensive "diversity training programs." And the secret to successfully navigating this variety is flexing - a management style defined by actively and consistently reaching across the power gap.

Creating flex in a company's management style will impact all aspects of developing your employees, and this book will show you how.
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