We have a wide range of titles stocked in our warehouse, however some titles are sourced directly from our suppliers!
Your order’s delivery is dependant on two factors:
The time it takes to receive and pack your order for dispatch at our distribution centre.
AND
The time it takes for your order to ship with the courier and deliver to you.
Once we receive your order, we verify the details and prepare your item/s before we dispatch them from our main dispatch in Brisbane, QLD.
Each product page on the web site includes an estimated delivery date for Standard Delivery. You can find this to the right of the screen just under the add to cart button. This range is an estimate based on the usual shipping timeframes given by our shipping partners, and your location.
In addition to the estimated delivery date range, on the product page you will find how long an item will take to be dispatched estimated in business days.
Dispatches in 1-3 days – In stock at our warehouse.
Dispatches in 4-6 days – sourced directly from our suppliers.
Dispatches in 10-14 days – sourced directly from our suppliers.
Pre-Order – Dispatches after the release date listed. Please note that all other items in your cart will dispatch after the pre-order title is released.
All our estimates are based on business days and assume that shipping and delivery don't occur on holidays and weekends.
Final estimated dates of delivery will come from the tracking number via our shipping partners once the order has dispatched.
If you require further assistance, please feel free to contact us via the following methods:
- Online Contact Form
- Email: customerservice@qbd.com.au
- Phone: (07) 3291 7444
