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Integrated Measurement - KPIs and Metrics for ITSM

Integrated Measurement - KPIs and Metrics for ITSM by Daniel McLean


Authors
Daniel McLean
ISBN
9781849283830
Published
Released
01 / 10 / 2013
Binding
Paperback
Pages
186
Dimensions
140 x 215 x 10mm

A unique account of KPIs and metrics for ITSM that uses a fictional story to explain implementation at an operational level
Mothers Day Catalogue 2024 x Book Frenzy
44.00
RRP: $55.00
20% off RRP


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