Part of the 'Complete Idiot's Guide' series.
When dealing with performance, even experienced managers can get into trouble if they know what they can and can't evaluate. Small businesses, who previously haven't implemented formal appraisal programs, are finding themselves responsible for training managers to give effective appraisals - and in some cases, implement a review system from scratch.
This book provides the answers for both managers and small business people. Covering not only what to say but how to say it, the book is a practical guide to writing, preparing and giving reviews. Covering the primary types of appraisals - from peer-to-peer to the 360-degree, the book gives managers both guidance in preparing evaluations and set plans for programs within the law. What to say? How to say it? Approaching a touchy subject? The book also provides useful information on workplace violence warning signs, burnout, motivational issues and more.
For small business owners, the book provides extensive information on types of programs, how to set one up, training resources and where to find the latest on state and federal laws. It also provides tips on when to involve the company attorney.