Dimensions
188 x 235 x 14mm
A Real-World Approach to CompTIA A+ Soft Skills.
- In response to hardware and software vendors' demands, CompTIA has included questions that deal with communication, professionalism, and customer interaction in their upcoming A+ exams and this book helps readers excel in that area so they can achieve a well-rounded, successful career
- Presents an in-depth look at the importance of being a team player, communicating effectively with co-workers and customers, and problem solving-qualities that are often overlooked by the IT professional but are an integral part of getting hired
- Addresses the negative results that poor soft skills can have: clients will take their business elsewhere and customers will not buy again from the company
- Reviews the issues that IT professionals face in a corporate, retail, and remote environments by placing them in certain situations and explaining how to deal with each scenario
