Valuing People at Work.
The first book to focus on practising rather than preaching that people are our greatest asset. Organisations are not just machines driven by data and rationality. They consist of groupings of human emotion which can work for - or against the organisation. Almost all organisations put too much emphasis on the short-term, simplistic, cost-related factors, and by doing so damage the vital experience base and social lubrication of the organisation.
After many years of action research, international management consultant Bob Garrett has identified the twelve organisational capabilities which are essential for measuring the effectiveness of organisations. His groundbreaking and revolutionary book gives directors and managers the tools they need to create both maximum effectiveness and efficiency.