What Customers Really Want by Scott McKain


Authors
Scott McKain
ISBN
9780785211983
Published
Released
01 / 04 / 2008
Binding
Hardcover
Pages
224
Dimensions
161 x 240 x 22mm

'How to bridge the gap between what your organisation offers and what your clients crave'.

Customers want good service, good product and a good price. But what creates client loyalty is a superior client experience.
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