60-Minute Active Training Series: How To Bring Out The Better Side Of Difficult People

Faced with people we don't like or don't understand, most of us tend to write them off, or worse still, vent about them to others. 'How To Bring Out the Better Side Of Difficult People', Participants Workbook from the popular 60-Minute Active Training Series offers you an effective, yet brief training session that teaches you how to approach difficult people in productive ways.