Loyalty Program FAQs


Membership

  • How do I become a QBD VIP Member?
  • I am a QBD Books Loyalty Member. Can I upgrade to VIP?
  • I am having trouble linking my QBD VIP card to my existing online account
  • I have lost my VIP membership card

VIP Credit

  • I made a purchase in store and have not received my credit
  • I made a purchase online and have not received my credit
  • Can I earn credit when paying with Afterpay or Zip?
  • Can I earn credit when paying with a gift voucher?

Other

  • Is my personal information secure?

RRP refers to the Recommended Retail Price as set out by the original publisher at time of release.
The RRP set by overseas publishers may vary to those set by local publishers due to exchange rates and shipping costs.
Due to our competitive pricing, we may have not sold all products at their original RRP.