Loyalty Program FAQs


Membership

  • Loyalty Account Types
  • How do I return/cancel my VIP membership?
  • How do I become a QBD VIP Member?
  • How do I update my VIP membership details?
  • How do I link my new VIP membership to my existing online account?

VIP Credit

  • How do I use my VIP credit for online orders?
  • How do I receive my VIP credit for online orders?
  • Can I earn credit when paying with Afterpay or Zip?
  • Can I earn credit when paying with a gift voucher?
  • What is Held Credit?

Other

  • VIP Membership Sign Up Coupon Terms and Conditions

RRP refers to the Recommended Retail Price as set out by the original publisher at time of release.
The RRP set by overseas publishers may vary to those set by local publishers due to exchange rates and shipping costs.
Due to our competitive pricing, we may have not sold all products at their original RRP.